Return Policy

Igeahue Interior’s Return and Refund Policy

Introduction:

To ensure a smooth and safe shopping experience for our customers, Igeahue Interior has implemented a clear and transparent return and refund policy.

Process:

1. Contact us to inform the issue:
Please contact us directly by phone at 0967649779 or email at [email protected] to inform us about the product issue or your return request.

2. Information verification:
Provide your purchase invoice or payment receipt to verify the order.
Igeahue’s staff will check and verify the information.

3. Send the product back to the showroom:
After confirmation, please send the product back to our showroom address USA: 4861 Venice Blvd., Los Angeles, CA 90019, USA

4. Return or Refund:
Return: Igeahue will provide a replacement product of equal value.
Refund: Igeahue will refund you via bank transfer to the account you provide.

Terms and Conditions for Return and Refund:

  • Keep your purchase invoice or other proof of purchase documents.

  • The product must be in its original condition, with tags and packaging intact.

  • You can request an exchange for a product of equal value or a refund.

  • For a refund, please provide your bank account details.

Return Time:

Within 7 days from the date of receiving the goods.

Return Address:

Igeahue Interior

Address USA: 4861 Venice Blvd., Los Angeles, CA 90019, USA
Address VN: 144 Le Duan, Phu Thuan, Hue City, Thua Thien Hue 530000
Phone: 0967649779
Email: [email protected]
Working hours: Monday – Sunday / 8:00 AM – 5:00 PM (except for holidays)

Commitment:

Igeahue is committed to providing flexible return and refund services, ensuring complete customer satisfaction.