Igeahue Interior’s Delivery and Installation Policy
Introduction:
Igeahue Interior’s delivery and installation policy is designed to provide maximum convenience and satisfaction for our customers. Here’s detailed information about the scope, time, cost, and conditions related to our delivery and installation service.
Delivery Scope:
We offer nationwide delivery services to meet all customer needs, from urban areas to rural areas. We are committed to delivering to any location requested, with the utmost care and professionalism.
Delivery Time:
We understand that delivery time is crucial for our customers. Therefore, we ensure a prompt and accurate delivery process:
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Order Processing: Orders are processed at 5:00 PM daily, from Monday to Sunday.
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Order Preparation: 1-2 working days (from Monday to Sunday, excluding holidays) are required to prepare the goods and make them ready for delivery.
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Delivery Time: Estimated delivery time is 3-5 working days (from Monday to Sunday, excluding holidays), depending on the delivery location.
Customer Support Time:
To ensure that all customer inquiries and requests are promptly addressed, we offer customer support during the following hours:
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Support Time: Monday to Sunday, from 8:00 AM to 5:00 PM.
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Support Channels: You can contact us via phone, email, or directly at our Igeahue Interior stores.
Delivery and Installation Costs:
We strive to provide the best possible shopping experience for our customers. Therefore, Igeahue Interior offers completely free delivery and installation services for all orders, regardless of value or geographical distance.
Terms and Conditions:
For a smooth delivery and installation process, please note the following terms and conditions:
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Order Confirmation: After placing an order, you will receive an email or SMS confirming your order along with detailed information about the estimated delivery time.
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Order Status: You can track the status of your order through our website or by contacting our customer service team.
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Delivery Information Changes: If you need to change any delivery information (address, time), please inform us as soon as possible so we can make timely adjustments.
Commitment:
Igeahue Interior is committed to providing high-quality products and exceptional delivery and installation services. We are delighted to serve and support you in creating your ideal living space.
Contact Information:
Address USA: 4861 Venice Blvd., Los Angeles, CA 90019, USA
Address VN: 144 Le Duan, Phu Thuan, Hue City, Thua Thien Hue 530000
Phone: 0967649779
Email: [email protected]
Working hours: Monday – Sunday / 8:00 AM – 5:00 PM (excluding holidays)
Guarantee:
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Delivering professional delivery and installation services, adhering to the requested schedule.
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Providing support and detailed information upon customer contact.